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OUR REPAIR OPTIONS

Nationwide collection or drop off (1,200 An Post locations), same-day repair (Dublin, Cork or Galway City) or pre-book an in-store appointment.

Same-day repair - Dublin, Cork & Galway City

Same-day repair (Dublin, Cork & Galway City)

1

Collection

Book before 11am to guarantee a same-day repair*.

2

Repair

Your device will be brought to our repair lab and will receive a manufacturer approved repair.

3

Return

Once your device is repaired and fully tested, it will be returned to an address of your choice within the same day.

*Orders placed on the weekend will be collected on Monday or a day of your choice.

Nationwide collection

Nationwide collection service

1

Collection

Book your repair and a member of our team will call to arrange a collection day and time*.

 

2

Repair

Your device will be brought to our repair lab and will receive a manufacturer approved repair.

3

Return

Once your device is repaired and fully tested, it will be returned to an address of your choice.

*Orders placed on the weekend will be collected on Monday or a day of your choice.

Nationwide drop off service

Nationwide drop off service

Drop your device off at one of 1,200 An Post drop off locations.

1

Drop off

  • After booking a repair on our website, a member of our customer care team will contact you to arrange your drop off label to use at one of 1,200 An Post drop off locations.

2

Repair

Once dropped off at the An Post location, they will bring your device to our repair lab and it will receive a manufacturer approved repair.

3

Return

Once your device is repaired and fully tested, it will be returned to an address of your choice.

In-store appointment booking

In-store appointment booking

Our main repair facility is in Sandyford, you can find our other 4 repair labs at prime Vodafone locations in Dublin (Blanchardstown and Grafton Street), Cork City (Oliver Plunkett Street) and Galway City (William Street).

 

To pre-book an appointment in any of our retail locations simply follow these steps:

1

Click pre-book appointment and choose your device (smartphone, tablet, wearable or scooter) manufacturer.

2

Choose your device model, in the product page choose your fault and add it to your cart.

3

In the cart select in-store appointment booking and choose your location, date and time.

Dublin:

 

Vodafone - Grafton Street

Vodafone - Blanchardstown Shopping Centre

Fónfix HQ - Sandyford

 

Cork:

 

Vodafone - Oliver Plunkett Street

 

Galway:

 

Vodafone - William Street

PHONE UNDER WARRANTY?

Please note that cosmetically damaged devices cannot be repaired under the manufacturer warranty.

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